Frequently asked questions

Why is Test and Tag Important? How Does It Ensure Compliance and Safety?

Test and tag is crucial to ensure the safety of your electrical appliances and to comply with legal requirements. It helps identify potential electrical hazards and prevents accidents, ensuring your workplace is safe and legally compliant. This also protects your business from costly fines and insurance issues.

How Much Does Test and Tagging Cost?

Pricing for test and tagging services may vary based on several factors. Access all our pricing details here.

What Happens If You Don't Test and Tag Electrical Equipment?

Failure to test and tag your electrical appliances can result in significant safety risks, legal penalties, insurance issues, and damage to your business's reputation. You could face fines, workers' compensation claims, or even a workplace shutdown if an accident occurs.

What Fines Can I Face for Not Complying with Test and Tag Laws?

Non-compliance with safety laws can result in fines ranging from A$50,000 to A$10 million or even imprisonment. Penalties depend on the severity of the breach, such as exposing workers to unsafe electrical equipment or causing serious harm. For example, Category 1 offences can result in fines up to $3 million for corporations and up to $600,000 or 5 years imprisonment for individuals.

How Often Should I Have My Electrical Equipment Tested and Tagged?

The frequency of test and tagging depends on the type of equipment and its use. In most cases, electrical appliances should be tested and tagged every 12 months for low-risk environments, and every 6 months for high-risk environments. We can assess your needs and set up a schedule to ensure you remain compliant.

Can I Test and Tag My Own Electrical Equipment?

While some businesses may be able to perform basic checks on their electrical appliances, test and tag services should only be performed by qualified technicians who are trained in electrical safety. This ensures compliance with Australian standards and avoids the risk of improper testing.

Do I Need to Test and Tag All Electrical Appliances in My Workplace?

Yes, under the Work Health and Safety Act and the Electrical Safety Act, all electrical appliances used in the workplace should be regularly tested and tagged. This includes tools, power boards, extension leads, and any other electrical equipment used by employees or visitors.

Can You Test and Tag Equipment in Remote Locations?

Yes, we offer flexible test and tag services for businesses in remote locations. Depending on the number of appliances and the logistics involved, we can arrange a suitable service schedule to meet your needs, no matter where you're located.

What Happens During a Test and Tag Service?

During a test and tag service, our qualified technicians will inspect your electrical appliances, test them for safety (using specialized testing equipment), and place a tag on each appliance that shows the test date and the next due date for testing. This ensures that your equipment meets safety standards and remains compliant with legal requirements.

Do You Offer Bulk Test and Tag Services?

Yes, we offer bulk test and tag services for businesses with large numbers of appliances. Bulk testing allows us to offer discounted rates and ensures that your entire workplace is compliant with safety regulations.

Can Test and Tag Help With Insurance Claims?

Yes, maintaining up-to-date test and tag records can be crucial in the event of an insurance claim. If an incident occurs and it’s found that your electrical equipment wasn’t tested and tagged, your insurance may be voided. Regular testing ensures that your equipment is compliant and provides documentation for your insurance provider.

Do You Provide Reminders for When My Equipment Needs Retesting?

Yes! We can set up a schedule for your equipment and send you reminders when it's time for the next test. This ensures you never miss a retest and stay compliant with safety regulations.

What Is the Legal Requirement for Test and Tagging in Queensland?

Under the Electrical Safety Act 2002 (ES Act) and the Work Health and Safety Act 2011 (WHS Act), employers are legally required to ensure that electrical equipment in the workplace is safe to use. This includes regular testing and tagging to comply with Australian standards and minimize the risk of electrical hazards.

Is Test and Tag Required for Every Type of Business?

Yes, all businesses that use electrical equipment, whether in an workshop, industrial setting, or construction site, are required to test and tag their appliances to comply with safety regulations. Different industries may have specific requirements, but the general rule is that any workplace using electrical equipment must maintain safe standards.

What Are the Risks of Not Testing and Tagging Electrical Equipment?

The risks include electrical shocks, fires, injuries, and even fatalities caused by faulty equipment. Not testing and tagging your appliances can also expose your business to legal and financial penalties, increased insurance premiums, and reputation damage.

Can Test and Tag Be Done on Site, or Do I Need to Send Equipment Away?

Test and tag services can be done on-site, and there's no need to send your equipment away. Our technicians will visit your premises, test your equipment using portable testing devices, and tag each appliance for future reference.

How Long Does a Test and Tag Service Take?

The time it takes to complete a test and tag service depends on the number and type of equipment being tested. For a small office, the service may take a few hours, while larger industrial sites with numerous machines or tools may require a full day or more. We’ll provide an estimate of how long the job will take before we begin.

Are Test and Tag Services Covered by Insurance?

Test and tag services are not typically covered by insurance, but maintaining proper records of regular testing may be beneficial in case of an insurance claim. If an incident occurs and equipment wasn’t tested, your insurance may refuse to cover damages or injuries.

Can I Choose the Test and Tag Schedule for My Business?

Yes, we offer flexible scheduling to suit your needs. Depending on your workplace requirements, we can set up regular retesting intervals and provide reminders to help you stay on track.

Is Test and Tag Service Only for Large Businesses?

No, test and tag services are essential for businesses of all sizes. Whether you operate a small office, a retail store, a construction site, or a large warehouse, all electrical equipment must be regularly tested to meet safety standards.

What Are the Australian Standards for Test and Tag?

Test and tag must comply with AS/NZS 3760:2010, which outlines the procedures for the inspection, testing, and tagging of electrical equipment. This standard ensures that the equipment is safe for use and will not present an electrical hazard in the workplace.

What Happens if My Equipment Is Damaged During Testing?

Our qualified technicians take extreme care when testing your equipment. However, in the rare event that damage occurs, we will inform you immediately and discuss next steps. In most cases, faulty equipment is already in need of repair or replacement.

Can Test and Tag Services Be Done on a Weekend or After Hours?

Yes, we offer flexible hours and can schedule test and tag services during the weekend or after hours to minimize disruption to your business. Let us know your preferences, and we will do our best to accommodate your schedule.

How Do I Get a Quote for Test and Tag Services?

Getting a quote is simple! You can contact us directly via phone, email, or our website, and provide details about the number and type of equipment you need tested. We’ll provide you with a free, no-obligation quote based on your specific requirements.

How Do I Know if My Electrical Equipment Is Safe to Use Between Tests?

While you wait for your scheduled test and tag, you can perform simple safety checks, such as inspecting cords and plugs for damage and ensuring the appliance isn’t overheating. However, the only way to fully ensure the safety of your electrical equipment is through regular, professional testing and tagging.

Can I Book Test and Tag Services for Multiple Locations?

Yes, we can provide test and tag services for multiple business locations or branches. Our team is experienced in handling multiple sites, ensuring that all your equipment is tested and tagged on time and within compliance.

What Should I Do If I Lose My Test and Tag Documentation?

If you lose your test and tag documentation, we can provide duplicate records if your business was serviced by us. It’s important to keep accurate records of your test and tag schedule for safety audits and compliance inspections.

Are Your Test and Tag Services Available Nationwide?

We primarily serve customers in Queensland but can arrange services for other areas depending on demand and logistics. Contact us to inquire about nationwide availability or to schedule a service in your location.

What Are the Legal Requirements for Electrical Safety in My Industry?

Different industries have specific regulations regarding electrical safety, which may include requirements for test and tag intervals, equipment classifications, and risk management. Contact us to discuss the requirements for your industry and ensure your compliance with the relevant laws.